Functional Analyst SMB segment

Infront-FunctioneelAnalistKMOsegment

Dynamics 365 Consultant for SMB's

For our SMB clients we are looking for driven colleagues who have a good understanding of one or more of the following business processes through their current practical experience:
  - Sales
  - Customer Service
  - Field Service
  - Marketing
and want to use this experience as a basis for a (new) career as Dynamics 365 Consultant.
 

Our core values, for employees and customers

Sing your song

Sing your song

Going for it all the way in a fun and loose atmosphere, this allows us to always provide each other with open feedback and respect each other's opinions. This is how we come up with our best ideas.

Own your shit

Own your sh*t

There is no micromanagement within our working environment; you decide how and when you work. We focus on the result and how we get there as a team.

Be the spark

Be the spark

Effort and enthusiasm come first, we stand for positivity and fun in everything we do. This also applies when you share your own knowledge and pass on that spark for Dynamics 365 and the Power Platform to others.

Can you identify with the core values and job description below? Then you might soon be part of our Infront Team.

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What will you do?

In an initial phase, you will gain insight into our products and internal operations by deepening your theoretical knowledge and shadowing a senior consultant.

After this induction period, you will start working on your own within a project team:

  • You cap customer needs and processes in the areas of sales, service and marketing
  • You organize workshops and fit-gap sessions with customer stakeholders
  • You elaborate the needs analysis, and based on this and the outcome of the fit-gap session, you draw up the functional design
  • You can perform configuration work yourself based on Dynamics 365 CE / PowerApps, and transfer technical work to technical colleagues
  • You are able to prepare a test plan and test the technical implementation
  • You provide training to customer users, after implementation
  • You assist the customer before and during go-live, and support the customer in the transition process after go-live

Who are we looking for?

  • You already have practical experience within a sales, customer service, field service or marketing department of a company and thanks to this experience you have a good understanding of the needs and wishes of a customer within 1 or more of these processes.
  • It is a plus if you already have a first professional experience as functional/business analyst or as key user have already been involved in digitalization projects within 1 of the above processes.
  • Experience with Dynamics 365 CE is a plus, but certainly not a must.
  • You are analytically strong so that complex customer expectations can be translated into usable solutions.
  • You have a can-do attitude, you are a team player and you want to learn for life
  • You fit in with the dynamic, down-to-earth, enthusiastic way of working that characterizes Infront
  • You stand for quality, customer focus and flexibility
  • You are Dutch-speaking and can express yourself fluently in English

What can we offer?

The opportunity to be part of an experienced and collegial team within a dynamic, human and innovative company.

Infront focuses mainly on challenging cloud projects where teamwork with own colleagues is central. In this way we guarantee customized professional and personal growth. This growth is further enhanced by personal coaching and mentoring, opportunities for entrepreneurship and opportunities to learn during projects and during our knowledge afternoons.

In other words, a challenging and varied job with not only a full consultancy salary package, but also a range of training and relaxation opportunities. Because a healthy work-life balance is also ingrained in our culture, a balance in which everyone is given the freedom to fill it in themselves.

Who are we?

A close and experienced team with the most in-depth knowledge around Microsoft Business Applications, that's Infront. As a pioneer within Dynamics 365 and a specialist in Microsoft 365 and Power Apps, our colleagues have been serving satisfied customers with countless successful implementations for over 15 years.

A job at Infront means working on optimizations and future proof solutions, sometimes in socially relevant projects, other times to create added value for the users and customers of private companies. Infront is part of the Cronos Group, one of the largest Belgian IT organizations. We thus combine our family culture with the advantages of a large group.

Apply now

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