Customer Success Plan ESSENTIAL
Fast Response. Reliable Support.
Your Dynamics 365 Customer Engagement and Power Platform environment needs to perform reliably every day. The ESSENTIAL plan provides the assurance and support you need to keep your Microsoft solutions stable, secure, and running smoothly. Through the Customer Portal, you can easily log and prioritize support requests, while your dedicated Customer Success Team is on hand to provide fast and effective assistance whenever needed.
Transparent continuity
Our Customer Success Team proactively monitors the availability and performance of your Dynamics 365 Customer Engagement and Power Platform environment. We work closely with Microsoft to help facilitate rapid issue resolution and are committed to providing clear, transparent, and timely communication every step of the way.
What can you expect?
Everything from the BASE plan, supplemented with:
- Support priority
- Service Health monitoring
- Microsoft Premier collaboration